Geno was a pleasure to deal with.
Amazing service. Well looked after.
Update- from 3 star to 5I posted my review last night, this morning i had a very nice conversation on the phone about my expe... Read More rience with this dealership. I have to admit i am very impressed with his honesty & explanation. He restored my faith in this dealership and i look forward to future business with them. Thank you for the chat this morning Colby you are definitely part of what makes this dealership 5 stars for us!I love my Mercedes Benz i currently own. I am giving it to my daughter it is such a good set of wheels. I was going to purchase a new mercedes and did some shopping here, i bought my 1st one from there. After some great communication we were trying to narrow down the color & whether we would buy the same model or a smaller one. Trying to sort out what the besr vehicle would be for us. Apparently they didnt think we could afford a new one. I was asked if maybe a second hand vehicle that was just traded in was something we would be interested in. I told him i have no interest in a 2nd hand vehicle i have one already & then they just stopped talking to us. We ended up ordering a 2019 turbo porsche spending quite a bit more than i would have spent had i bought the 2018 benz but we are both very happy and excited about our new purchase. We get our new porsche in Feb and cant wait!
Great people and excellent service!
Had nothing but good experiences here from buying my cars to getting them serviced. Chris in service always makes me feel lik... Read More e I'm being treated fairly and goes over and above to make everything right.
Great experience and awesome team, thanks for the smooth buying experience 👍👍👍👍
Excellent place to purchase a vehicle. Friendly and knowledgeable sales people who aren't pushy at all. The one sales manager... Read More is also very very good to deal with!
What nice people. Freek what wonderful cars. Grab them while they still hot
I purchased a pre owned Porsche GT3 from Kelowna Mercedes about a week ago and had a great car buying experience. If I could ... Read More give 10 stars, I would. The car is absolutely amazing and I am very fortunate that I was able to find this car. I would first like to thank Sam the GSM, he is the one who made all this happen. He gave me a great deal and he was super pleasant to deal with. I will definitely be dealing with Sam and his staff in any future Mercedes purchases. I would also highly recommend dealing with Isaac as he was the one who was providing me with all the information on the vehicle. His customer service was so superior that he even made me a video showing me the car I purchased and comparing it to another one I was looking at side by side. I also dealt with Tom who was the Finance Manager regarding the paperwork and financing. He was greatly helpful and was able to answer all the questions I had for him. Tom and Ken (sales manager) both worked really hard on the deal to get the terms and conditions I wanted. Last but not least I would like to thank Keith, the product specialist, for picking us up from the airport. Great customer service. I would recommend this dealership to anyone! Thanks guys.
Brian is outstanding!!! I am a repeat client who will be a client for life. They have such a great level of service. Tom Simp... Read More son the Sales Manager is also fantastic. Highly recommend Kelowna Mercedes!!