Customer Testimonials
I made a great purchase by buying GLC 300 Coupe 2025 black obsidian, all thanks to Maggie Foun who lead me through the purchase. She happens to be a high level professional, explained all merits of the car in detail and her experience weighed on my choice. Now, I’m in love with my Merc and hope to ride it on for many years to come. Thank you Maggie!
Thank you very much Maggie for helping me buy my first Mercedes-Benz. She was very patient and provided excellent after-sales service. Other employees were also very polite and friendly. After all, Mercedes is a world brand.
I just got my first Mercedes and received an amazing service experience from every member of the team. It definitely felt white glove from start to finish and exceeded expectations. Thank you and so happy with my new car!
We drove to Kelowna Mercedes-Benz to view a GLC that we viewed on their website. This dealership definitely lives up to the Mercedes emblem. Our Sales Consultant Maggie Foun, was kind, professional, very knowledgeable about the Mercedes brand. With Maggie’s guidance we were able to have an enjoyable and stress free buying experience. The detailing gentlemen were quick and efficient and also deserve at shout out as well. We would highly recommend Maggie and Mercedes Benz for your next vehicle purchase.
I rarely give 5 star reviews as there is usually something that didn't go well with a sales experience. However I don't hesitate to give this Mercedes-Benz dealership 5 stars today! From entering the beautifully designed building to meeting Maggie who made the selection and purchase of our vehicle a stress free experience, we were confident with all aspects of our purchase. Special thanks to Geno who made the final decision possible, to Lynn who quickly completed the financial arrangements to Diego for his incredible patience answering hundreds of questions on every detail of all the features that came with ...
Hello to all future Mercedes purchasers, It is so much easier and a pleasure to be able to leave positive reviews and I want to thank Kelowna Mercedes for that pleasure. Ryan was perfect to deal with, from our first email and texts to the handover of my G550. Admittedly, I was a difficult customer to please and I put Ryan through the gears (no pun intended), he held his ground and was the consummate professional through out the process. Thanks to Lynn who was so easy to work with through the paper process in buying this car. She made ...
Ryan and Diego-superstars!! Just moved back to Canada after 30 years away - caused a few blips in the processes. These guys absorbed the blips effortlessly! Can't thank them both enough for their professionalism and general friendliness.
If you have money, this is the place to be. Great experience while you walk up the stairs and have a glance at some beautiful, however bad ass masterpieces.
Trevor and Alex at Kelowna Mercedes-Benz are amazing! They took great care of everything and made the whole experience easy and stress-free. Their kindness, support, and expertise truly stand out. Huge thanks to both of them for going above and beyond! Highly recommend!
I had an impeccable experience at Kelowna Mercedes-Benz. The dealership was beautiful and staff were welcoming as soon as we walked in. I had the pleasure of working with Maggie Foun. She was very kind and professional. She understood exactly what I was looking for and was super quick in finding the perfect car for me. Extended thank you to Lynn and Diego as well for making the process extra smooth. I would high recommend and not hesitate in finding Maggie again for any future vehicles!
Maggie and Diego were very helpful making this a smooth process.
The best buying experience we have ever had. From the second we talked to our salesman Ryan a wonderful polite young man who made a couple of old ranchers feel so welcome in a stunning new building. The service from the financial department with Kabi was great and entertaining another fantastic young smart polite representative from Kelowna Mercedes Benz. Before we departed we spent time with yet another young man Diego who was so patient with a couple of old farmers to teach us how to use all the options on the vehicle. To tell the truth coming from a ...
Excellent service from the moment I called- I was able to drop my car off and have it looked over within an hour of calling. Instant text messages to update progress and clear communication in choosing how the warranty repairs would be completed. I had my car back the same afternoon, thank you Brendyn and staff at Kelowna Mercedes!
I had an amazing experience at Kelowna Mercedes-Benz working with Ethan, Kabi, and Diego. Ethan went above and beyond to ensure that I felt comfortable asking questions, made sure that I was informed about all of my options, and facilitated an enjoyable and stress-free experience when purchasing my new vehicle. Kabi was incredibly knowledgeable about all financial/purchasing options and kindly spent time explaining my options. Kabi worked hard to find an option that was the best fit for me. Diego assisted me in learning the features of my new vehicle. His warm presence and expertise set me up for ...
I’ve had the pleasure of dealing with Alex, the service advisor at Mercedes-Benz Kelowna, on multiple occasions, and I cannot speak highly enough of his outstanding service. Alex consistently goes above and beyond to ensure my needs are met and always provides exceptional support. His professionalism, attentiveness, and in-depth knowledge make every visit seamless and stress-free. Whether it’s addressing concerns, providing clear updates, or making sure everything is handled with care, Alex's commitment to customer satisfaction truly stands out. It’s rare to find someone who takes such pride in their work and genuinely cares about their ...
(Translated by Google) I had an awesome experience at this Mercedes dealership. The staff were super friendly and helpful. My salesperson Maggie was really professional, incredibly patient while helping me get a great deal, and even took amazing photos of the car for me. I felt totally comfortable and never rushed. I met Maggie, a surprise Chinese sales girl in K Village. The price is beautiful and auspicious, and she also comes with beautiful photos that match the physique of Chinese babies. (Original) I had an awesome experience at this Mercedes dealership. The staff were super friendly and helpful. My ...
I picked up my Splinter a few days ago, after they had to bring it in for a recall repair, all the people who helped me from the beginning were very kind at all times, especially Alex who was the one who was in contact with me, I recommend them 💯 thanks a lot.
I bought a used Honda from Kelowna Mercedes-Benz and had a great overall experience! Ryan and Sam were very helpful, non-pressuring, and I got a fair price for the car and my trade-in. Great customer service- I was treated just as well as the customers buying 100k+ Mercedes. As for the car, I've already driven it to Prince George 3 times, so I think it has passed it's test drive. 😜
I bought a used Honda from Kelowna Mercedes-Benz and had a great overall experience! Ryan and Sam were very helpful, non-pressuring, and I got a fair price for the car and my trade-in. Great customer service- I was treated just as well as the customers buying 100k+ Mercedes😁 As for the car, I've already driven it to Prince George 3 times, so I think it has passed it's test drive. 😜
Excellent customer service. Had an amazing experience with Kip that we had to reach back to him when we needed a second car. Diego was also amazing, he was awesome walking us through the car's functions. Overall, great, seamless and amazing experience.
We needed a quick checkup on our M.B CLS550 and Alex Potapciuc was there to help, he was patient with us throughout our whole time there. He explained everything very well and made sure we understand what needs to be done!
Best dealership in town! Trevor, Kip, Diego, and Kabi made leasing a new car so easy and pain free. Kip went through the entire specifications for the car and made it very easy to understand before chatting with Kabi in finance who made everything so easy and quick to process. Diego went through every feature in detail and did a fantastic job ensuring that I was comfortable with all the features before I left the dealership. Trevor always goes above and beyond when it comes to maintaining my car and fixing any issues that arise (usually because I clicked the ...
This is my second purchase with Ethan and both time been a great experience.He is very patient and helpful and always making sure you leave happy. We also had a great experience with Diego he is very knowledgeable at what he dose great personality and supper friendly. Overall awesome team at Kelowna Mercedes 👏
Christina in the Service Dept is knowledgeable and professional , working with the Service techs timely solving my intermittent maintenance issues.
Right from the start our experience was fantastic. Ethan was great in finding us just the right vehicle and even came in on his day off so we could go for a test drive and get the paperwork started. Kabi had the insurance agent ready and everything else we needed and Diego helped show us all the various controls and extras. We were in Kelowna under difficult circumstances and on a tight timeline and they were all both kind and efficient. The whole transaction was smooth and painless and absolutely great! My dad bought a car here in 2007 and I'...
Absolutely fantastic experience at the Mercedes dealership! Thank you Maggie, Diego, Kabi and the entire team at Mercedes. Maggie was incredibly knowledgeable about the vehicles that I was interested in and helped me find the perfect model that suited my needs. Diego did an exceptional job going through all of the features on my mercedes before I left with it. Kabi made sure that I understood the ins and outs associated with warranty and laid out all of the information allowing me to make an informed decision. Highly recommend them to anyone looking for top-notch customer service and an easy, ...
From the minute I came in the door I felt welcomed and felt the staff were very honest. I have bought many cars in my life and haven't been treated as well. I come from a 27 year Sales career so always interested in people's Sale approach. My salesperson Kip, was great and very down to earth, I felt he was looking out for my best interests. Also the Sales Mgr and General Mgr, topped off the experience. On my pick up day, it went seamless, Insurance by Avery, then Kabi the Finance Mgr will great info. Then Diego ...
Ken, Diego, Kano and Sam were all great to work with. Highly recommended
Two weeks with my new car. I came for a test drive with a very clear view with what I wanted and budget. I did not buy a "new" vehicle and I was not the easiest customer. All said if you want an honest opinion and a great deal then ask to speak to Ethan. I pushed him hard on value and knowledge of the product he was selling. There are always perks and drawbacks to buying from a dealership but the Kelowna Mercedes does it well. Anyone buying a luxury vehicle expects certain perks, they delivered. I ...
I had an amazing experience at the Kelowna Mercedes-Benz dealership! Thanks to my fantastic salesperson, Maggie! She took the time to listen to my preferences and understood exactly what I was looking for in a vehicle. She is knowledgeable about the Mercedes-Benz lineup and answered all of my questions in detail, making sure I understood every feature and option available. What stood out was Maggie’s dedication to helping me make an informed decision without any pressure. She provided expert advice, offered multiple options, and even went the extra mile to ensure I was completely comfortable with my choice. Throughout ...
Awesome experience with the team here, honest staff that you can rely on. Don’t take your Mercedes anywhere else
We were treated with kindness, professionalism, and respectful attention by all the staff we were in contact with. That made the purchase decision and the entire process smooth and comfortable. When the car was delivered it was perfect. I also must draw special attention to Maggie, the top salesperson at Kelowna Mercedes Benz, who handled our purchase from start to finish. It is easy to see why she is on top. Unless you have a relationship with another salesperson, seek her out - you won’t regret it. Her professionalism and deep product knowledge are outstanding. Five-star all the way.
Service was excellent - and the eating area really great for getting some work done.
Great experience here, Kabi and Ken were an absolute delight to deal with! They are very relaxed, patient, and informative. They didn’t rush us and were happy to answer any questions we have as we were buying a business vehicle.
Recently, I had the pleasure of dealing with Ryan and Diego at the dealership. Both individuals were professional, knowledgeable and excellent communicators. Thanks guys for the great service!
Sylvester, an awesome service technician!!! Thanks alot for topping up the coolant in my car.
I had the pleasure of dealing with Brendyn Whittal at service and he was a delight. Saved me some money on the bill and was super professional and well spoken. I will be coming back to be dealing with Brendyn more.
Diego Sanchez was excellent help getting me back into the Mercedes me app.
Yesterday my husband and I traded in our 2015 Mercedes for a 2024 Bronco. Dealing with the wonderful staff at Kelowna Mercedes-Benz made the transaction smooth and painless. Ken was our sales consultant. He was easy and honestly quite funny. He is a true salesman putting his customers best interest first. Once the deal was struck (thank you Sam) we had the pleasure of dealing with Lynn. Her bright smile was very welcome after a long day. She guided us through the finance paperwork with ease. The final step had Diego helping get us into the vehicle and on the road. We ...
I recently had the pleasure of working with Ryan at Mercedes Kelowna while purchasing a used Mercedes, and the experience was outstanding. Ryan’s expertise and professionalism were evident throughout our interactions, and he promptly addressed any minor issues that arose. He took the time to understand my needs and ensured that the entire process was smooth and efficient. His friendly demeanor and attention to detail made the experience to me and my family truly enjoyable. I highly recommend reaching out to Ryan at Mercedes Kelowna if you're in the market for a new or used car.
Christina was super helpful when I got my vehicle serviced here at Mercedes-Benz Kelowna. Happy customer A++
Great buying experience start to end. Thanks to Kip, Geno and Diego. Highly recommend
Ethan came recommended based on a friend’s prior experience. He was pleasant, helpful, and available. The buying experience was great! A pleasant surprise was Diego! Helped us set up the app, and patiently explained all the features of our new GLC. So far, impressed with Mercedes Kelowna!
Had a great experience here! The building is beautiful, the staff are very professional, and the cars are stunning. Very happy with my purchase and the service I received from Ken and Diego. They both show a clear love and appreciation for these cars, and that made the experience even better.
Diego, the product specialist here at Kelowna Mercedes-Benz, provided exceptional service. His communication was clear, prompt and always understandable. He also paid tremendous attention to ensure every detail was in order. I felt well-informed throughout the entire process of our new purchase. I highly recommend working with him, Kip, Geno and Kabi!
I recently purchased a SUV from Mercedes Benz and I couldn’t be more pleased with the entire experience. From the moment I walked in, the staff was friendly, professional, and taking the time to understand what I was looking for and guiding me through the available options without any pressure. The process was smooth and efficient. Kave worked hard to get me a great deal, and I left feeling confident in my purchase. The SUV was in perfect condition, and Diego took the time to explain all the features before I drove off the lot. I highly recommend this ...
Getting my car serviced in Kamloops this week. Still cannot bring myself back to this service centre. It is worth the drive to Kamloops Mercedes-Benz dealership!!
Great customer experience. Ethan and team were awesome - very responsive and helpful. Process was seamless and love the car
I can’t say enough good things about this dealership and the people. Maggie was amazing, friendly, professional and genuine. I feel like she was excited for me through the process of finding my vehicle and had my best interests in mind. Diego was also awesome in the Delivery process and really helped to show my new cars features and it made the process so enjoyable. Geno, Lynn in Finance and Dan in Insurance. All superb! Will definitely go back here for my next vehicle.
Nice behaviour by brendyn whittal
Nice behaviour & cooperative nature of brendyn whittal. Fast service done by staff.
Just wanted to say thank you to everyone at Mercedes especially Maggie and Dieago. So helpful in getting me into the vehicle I wanted having everything done and ready so quick, couldn't be happier!!
This was my first time dealing with Kelowna Mercedes-Benz. Hands down their team is best in the business. Thanks to Ryan, Diego and Lynn for making the whole process so smooth. Loved their transparency and honesty, no hidden charges, no BS, straight to the point and very well explained. Thanks for the great service!! 10/10 recommend using these guys.
Ethan, Diego and all others we dealt were very welcoming, helpful, efficient and very knowledgeable with the purchase of our GLS450. We couldn’t have asked for a better experience!
Diego and Ethan and Kabi are very helpful and detailed in intro.
Great experience working with with Trevor and the entire service department! I was visiting from Calgary and found a screw in my tire. They fit the vehicle in at the end of the day and had it ready to go the following morning (including an interior clean and carwash.) Thanks again for the great service and hospitality shown to an out of town guest!
I had a really great experience purchasing my SLK from Kelowna Mercedes this past April. I showed interest in the vehicle from Calgary and the team made the buying process fairly easy. They even made sure I got a ride from the airport and helped set me up to drive the car back to Alberta properly insured. Ken was a great sales support, Kabi was helpful for financing and Diago helped get me situated with the car. They even held their promise about fixing an issue with the air scarf covering the cost to have it fixed in Calgary. I ...
i bought a car from kelowna mercedes with kips help. he made sure i got a good car for a good price. awesome dealership everyone was very sweet and helpful. going out of their way for things for me! would recommend
Awesome experience! It`s a little late review, but better later than never. We had a pleasure to meet Kelowna Mercedes Benz team and get our GLE350 back in 2023. It was a used vehicle with a fair price. And we still were taken care with the same level of service. The customer service was very nice. We deal with Sales representative Ethan. His knowledges about Mercedes are exceptional! Super nice, made our experience very relaxed. Finance manager Kabi - amazing, knowledgeable and helpful. The GM Geno - very kind and friendly. It was very nice to talk to him. The ...
We just purchased a Mercedes GLC from Kelowna Mercedes-Benz. We can’t say enough about how welcoming and helpful the staff are. Kip was with us right from our first meet, through to when we drove our new GLC off the lot. He was very informative and helpful throughout the whole process. Kabi made the financial transaction a breeze and explained in detail the various additional warranty and protection options, without any pressure to purchase. Diego was terrific in explaining all of the new technology in the car and saved us a lot of time reviewing the owner’s manual. ...
While I did not commit to a purchase at Mercedes-Benz Kelowna, I highly appreciate the service that Ethan provided me. I live in Vancouver and Ethan made the at-home shopping experience a joy!
Fair, thoughtful and friendly sales experience with Maggie, Kip, Adam. Pricing was as good as or slightly better than any other dealership when tested two different vehicles against other dealers in the province. The onboarding experience with Diego was excellent. Lynn also great to deal with. Strongly recommend this group.
A well deserved 5 star review. After finding my dream vehicle listed at Kelowna Mercedes Benz, I decided to call and inquire. From my first phone call, the team at Mercedes-Benz was top notch. I had the pleasure of dealing with Maggie, who made every possible accommodation from bringing the vehicle to my workplace so I could test drive it right away, to arranging a ride for me on delivery day. All with no pressure and honesty communication along the whole process. Kabi at financing was quick to provide information and options that suited my budget. When he said he'd ...
What a great experience! Ethan, Diego, and Lynn are just Gems 💎- 10/10 would highly recommend and I will go out of my way to buy at this dealership again.
What an awesome experience! Definitely super 5 stars. We were treated like royalty. They picked us from the airport in luxury mercedes sedan since we flew from Calgary to buy the car. Superior customer service. I dealt with Sales associate Maggie and the Diego, who was the technical Guru. Highly recommended. My partner and I are so happy with our gorgeous new GLE 450!!
Today was my first experience with the service department. I owned an Audi prior (big mistake!) that was a lemon and their service department was not helpful and could never fix anything. Today Mercedes reminded why I went back to driving a Mercedes and was able to find and fix the few issues I had and do maintenance. 5 stars for that but also their friendly service, their clean service areas, quick service and communication. Great experience!!!
My wife and I recently purchased a 2014 E350 from this dealership and would like to thank Ken for his fantastic service and knowledge of the car he was showing us and going out of his way to make sure we were totally satisfied with our experience at the dealership and the test drive. We were very well informed about all the warrantee options that were available to us through the dealership from Kabi and treated as though we were purchasing a new vehicle. When it came time to get our orientation with our new car we were brought down to ...
Just wanted to say “Thanks Very Much” to all the staff especially Maggie Foun and Diego Sanchez…I love my 2024 GLA 250 very much. I appreciate the help in getting all the paperwork done and making the purchase as stress free as possible. It is so spacious, comfortable to drive and easy to handle plus with the excellent customer service I received at Kelowna Mercedes Benz, made it all the more enjoyable. Keep up the GREAT SERVICE! Lealou Maranga
I live in Alberta but saw a vehicle online that was a good deal; Dealt with Maggie and she was quick to respond to questions, put a deposit on it that day (Wednesday), paid for it the next, and then they had a shipping company come that Friday and I received it Tuesday. i was a little nervous buying without seeing it but the shipping price was very reasonable and the vehicle was in excellent shape when i received it. i could tell they had someone detail it meticulously before shipping it; it looked brand new inside!
I recently purchased my EQS from Kelowna Mercedes. Maggie Foun provided exceptional service from the initial inquiry email to the delivery of the vehicle. She even created a comprehensive video walkthrough, covering every detail. Diego Sanchez assisted with the delivery and provided an in-depth walkthrough of the vehicle. The entire team was highly professional.
We recently purchased our 4th vehicle from Kelowna Mercedes-Benz and as usual the experience was very pleasant and seamless. From our dealings with Ken Watters sales to Lynn Kilback assisting in the purchase documentation and Diego in the delivery and vehicle orientation, it's obvious that Geno Tassoni GM has a great team of specialists to assist. Looking forward to enjoying our new vehicle many thanks to team at Kelowna Mercedes - highly recommend this dealership
My favourite car shop. Such good people here
Ethan and Diego were excellent in helping me get situated with my new vehicle. Highly recommend the fantastic service!
Thank you Ethan and Diego for helping us into our first fully electric vehicle. Ethan was very accommodating during the delivery even those he was off for a wedding. Diego helped my wife to know the vehicle before driving it home. The EQB350 is great and fun to drive!
Had friendly and quick service after stopping in to check an oil light warning. Much appreciated !
We recently had the pleasure of dealing with Kelowna Mercedes, and we must say, it was an outstanding experience. The staff were incredibly friendly and made the entire process hassle-free. Unlike many dealerships, there was no pressure or pushiness, which made us feel respected and valued as a customers! A special thank you to Kip, Geno, Lynn and Diego who went above and beyond to ensure everything went smoothly. Their professionalism and respect for our time were greatly appreciated. Overall, Kelowna Mercedes is a great dealership with a fantastic team. We highly recommend them to anyone in the market for ...
My second vehicle from this dealership! Although this time it’s a used vehicle, although the price tag is lot lower. I’m still well taken care of with same level of services, fair price, after purchase support, etc. Kudos to the same team helped me both times! Geno, Maggie, Kabi!
Great experience ... bought my wife a GLC for our new baby with the sales representative Ethan, and it was such a good experience that I bought another SUV with him shortly after. Thank you Ethan! My wife and I love our vehicles 🙂
This is our 6th purchase from this dealership and do they ever go above and beyond for their clients! Ken was especially attentive, helpful and overall they were really willing to go the extra mile to make sure we were over the moon happy with our vehicles. You guys rock!! Thank you!
Christina was really fantastic to deal with. The whole team is amazing really, but after 3 or 4 experiences here she's the one that's causing me to write a review. The service has been top notch and Christina has done everything possible to ensure we get back on the road promptly and with exceptional consideration and professionalism. I couldn't agree more with the previous review about the customer-centric culture and care this dealership provides.
Exceptional service numerous times, not local and these guys ship me parts next day without a doubt anytime I highly recommend
Kip, Kabi, and Diego made the experience smooth and seamless. Couldn't have asked for a better experience, and highly recommend to other would-be buyers. Will be back in the future
I had a great experience with Kelowna Mercedes Benz and exceptional service from Kabi, Diego and Ken. I've been looking for a low mileage Lexus LX470 for quite some time. A 2006 model which might be the nicest one in the country popped up on Autotrader and I couldn't believe what I was seeing. I called the store and connected with Ken. I placed my deposit and he spent the next week fending off other buyers while I made arrangements to fly in from Alberta and drive it home. Diego picked me up from the airport and took the ...
We recently leased a new GLE450e and we were so happy with the service provided by Ken in sales, and Lynn business manager. It made what can be a stressful unpleasant experience into the most relaxed and pleasurable time I have ever had in a car dealership. Ken’s professional, knowledgable, and no pressure approach was so refreshing, and one that will ensure we will be asking for him next time. Thank you Ken. Lynn was most pleasant to deal with and worked with us to give us the best deal and options that suited us. Thank you Lynn.
Worked with Ethan Lannon. Great guy and very helpful sales associate. He really made the experience seamless and smooth. Absolutely recommend working with him.
Very friendly and professional people, had one of my best car buying experiences at this place. Highly recommend
Maggie made my experience at Mercedez Benz so seamless. She is a true professional and knew all there was to know about the vehicles I was looking at. Even though I was buying used, she never pressured me into another vehicle and she gave me VIP service even though I’m sure she’s sold cars at a much higher price point 😂. Thank you Maggie for all your support with my vehicle purchase I can’t wait to buy from you again in the future !
Awesome experience! Beautiful building and was treated exceptionally well by Ken, Kabi and Diego with the purchase of our new to us car. It didn't make a difference that our purchase was used and wasn't a Mercedes product, they all still made us feel at home. With service like this I will definitely be back for our next car. Next one will be a Mercedes:)
Maggie, Maggie Foun, Thank you for your note. It was an exciting drive back to Victoria. Surprisingly it snowed on the Connector and then rained the rest of the way to Vancouver. However, the car exceeded our expectations. Again, thanks for all your help making our purchase of the Mercedes happen without a hitch notwithstanding the logistic problems that can develop from being an out-of-town buyer. Your attention to detail plus the positive professional attitude of your teammates Kabi and Diego made the whole experience first class. Everyone we meet was very professional executing their responsibilities. I can assure you, ...
We recently had an excellent experience with Kelowna Mercedes Benz! We traded in our existing vehicle for a newer used vehicle. Our sales consultant, Ken, made the experience very relaxed and helped us tremendously in our purchase. Kabi, our finance manager, was super nice and brilliant at his trade. We had a minor issue with our purchased vehicle and Trevor, the assistant service manager, was happy to help and resolved the issue. We know Geno, the GM, from the gym and his outgoing personality shines at Mercedes.
See Mike in parts if you want great service!
Brendyn at Mercedes Kelowna dealership provided exceptional service when I brought in my 95 Mercedes C280 for repairs. His professionalism, expertise, and dedication truly stood out. I am extremely pleased with the service I received and highly recommend Brendyn to anyone in need of top-notch assistance. Five stars!
My wife, kids and I received an exceptional personalized service from Kip, Ken, Sam, Lynn, and Diego (the Technology Guru) while purchasing our 4th vehicle in 10 years from MB Kelowna. This dealership values its clients and has a customer-centric culture that delivers an experience that we have not come across at any other dealership while living in Canada and previously in the UK!
I was buying a 20G Audi. Even though it was small purchase at their end, I was treated like a queen! Jamie was my Sales Consultant.and did everything to make the sale seamless (installed roof racks, visor clip.etc) Gino, the GM worked.with me to come up with a price that worked for both of us. I'm extremely satisfied and would recommend Kelowna Mercedes to anyone.and Jamie Rynard is the best!!!